Services

We provide a range of services to our clients. These include:

  • Systems design , installation and project management for new build and upgrades
  • A range of service options including preventative and reactive maintenance.
  • Small Works services  including adaptations and extensions of existing systems

What sets Delta Communications apart is our attitude to customer service.  “Your care. Our Commitment” is our strapline and reflects our values. We offer a truly personal service and develop relationships with our clients that are long lasting. You are not just a number. All our staff has the mindset to be available and to resolve issues quickly. You would expect nothing else when the life safety of your residents is at stake.

You do not have to take our word for this. Rathbone Results Limited recently conducted an independent customer survey on behalf of Delta Communications during July 2010.  The survey covered Delta’s clients who had purchased warden call and door entry systems and maintenance. The scores evidence our commitment to a personalised and responsive service to our customers:

Are the staff helpful, knowledgeable and professional? 87%
Is Delta accessible to you if you need to reach them? 88%
Do you feel they are truly interested in helping you? 86%
Do they respond quickly to your requests for service? 89%
How would you rate the overall value of service 90%

 

Find out more about Delta’s systems design and implementation services Read more >

Discover more about Delta’s after sales support and maintenance services Read more >